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FAQ
Questions owners ask before signing up.
Short answers. If yours isn’t here, ask us on WhatsApp — a real person replies.
Do guests need to download an app?
No. Booking, the menu, the waitlist and tickets all open in the browser.
Will the AI replace my staff?
No. Your team answers first, and the AI covers missed calls, peak hours and closed hours.
Which languages are supported?
English, Hindi and Kannada.
Which POS systems work?
Petpooja, Posist and others, through a webhook or a CSV import.
How do payments work?
Through your own Razorpay account. Money goes straight to you.
Can I use my own WhatsApp number?
Yes. You can also start on EatLabs’ shared number.
Can double-bookings happen?
No. Every channel checks one availability engine that is enforced at the database level.
Do you support multiple outlets?
Yes, with shared guests and loyalty and permissions per outlet.
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Never miss a booking again.
See EatLabs answer a real call in a 20-minute demo.